eh, about the hand washing thing and cockroaches.....I'm not sure if those are things I would call problems.
Cockroaches are inevitable. Also, they're generally not a problem...it just sucks to have to mess with killing them and whatnot. The quiktrip I work at has some cockroaches. It's no big deal really. They're just like any other bug.
The hand washing thing. Firstly, every single person in this world has a different view on what is acceptable for the amount of times someone is supposed to wash their hands. I say as long as their not sticking their fingers in their butts and then wiping it on my food, they're alright.
Zac